How to Pay with Prime Pay
Paying through Prime Pay is fast, secure, and hassle-free. Whether you’re recharging your phone, paying bills, sending money, booking travel, or shopping online — Prime Pay gives you multiple convenient ways to pay.
1. UPI Scan & Pay
Steps:
- Open the Prime Pay app.
- Tap on “Scan QR” from the home screen.
- Scan the merchant/customer’s UPI QR code.
- Enter the amount and add a note (optional).
- Select your linked bank account.
- Enter UPI PIN to confirm.
✅ Instant confirmation
✅ No charges for peer-to-peer payments
✅ Works with all UPI-enabled QR codes
2. Mobile Recharge & Bill Payments
Services Covered:
- Prepaid/Postpaid Mobile
- Electricity, Water, Gas
- Broadband, DTH, Landline
- FASTag, LPG, Insurance Premiums
Steps:
- Go to “Recharge & Bill Pay” in the app.
- Choose the service category.
- Enter your mobile/consumer number.
- Select amount or plan.
- Choose payment mode (UPI, Wallet, Card, Bank).
- Tap “Pay Now”.
💡 Get instant receipts and cashback offers on selected billers.
3. Send Money to Bank/UPI
Steps:
- Tap on “Send Money”.
- Choose UPI ID, Mobile Number, or Bank Account.
- Enter recipient details and amount.
- Add remarks (optional).
- Confirm using UPI PIN.
💸 Transfers available 24/7, even on holidays.
4. Loan Repayment or EMI
Steps:
- Go to “My Loans” or Loan Dashboard.
- Choose active loan.
- Tap “Pay EMI”.
- Choose payment mode (UPI, Debit Card, Net Banking).
- Complete the payment and get receipt instantly.
⚠️ Late payments may attract charges. Always pay on or before due date.
5. Insurance Premium Payment
Steps:
- Navigate to “My Insurance” section.
- Tap on the active policy.
- Click “Pay Premium”.
- Choose amount, mode and proceed.
📄 PDF receipts and policy updates are sent to your email and in-app inbox.
6. Travel & Hotel Booking Payments
Steps:
- Select Flight, Train, Bus, or Hotel from home screen.
- Enter travel details and search.
- Select preferred option and review fare.
- Tap “Proceed to Pay”.
- Choose mode and confirm.
🎫 Get e-tickets instantly + access to cancellations and refunds.
7. Prime Soundbox & FD Card Payments
For Soundbox Subscription or Rental:
- Go to Soundbox Dashboard → Tap “Pay Now”
- Complete payment using UPI, wallet, or bank
For FD Card Deposit:
- Go to FD Card Section
- Enter desired amount (min ₹1,000 to ₹1,00,000)
- Choose tenure and payment method
- Confirm to receive instant virtual card
8. Payment Modes Supported
✅ UPI (linked bank accounts)
✅ Wallet (Prime Wallet, Offers/Cashback)
✅ Debit & Credit Cards (All major networks)
✅ Net Banking (through verified gateways)
✅ Auto-Debit Setup (for EMIs, Bills)
9. Payment Status & Support
- View all payments under “Transaction History”
- Failed transactions are usually reversed within 2–5 business days
- For refund or failed transaction support, email: care@primefinverse.com or use in-app chat